Cancellation & Refund Policy

1. Overview

This Cancellation & Refund Policy applies to all payments made to Invexom for internships, digital services, software, ERP solutions, and other digital products or services offered through our website.

By making a payment, you acknowledge and agree to the terms outlined in this policy.

2. Nature of Our Services

Invexom provides primarily digital, service-based, and intangible products, including internship programs, task reviews, mentorship support, website and application development, software, ERP solutions, and related digital services.

For internship programs, any applicable fee is primarily a task review and platform support charge. These charges are not hidden fees and help us maintain our platform operations, servers, learning resources, task evaluation, and mentorship support.

3. Eligible Refund Cases

A refund may be considered in the following exceptional circumstances:

• A duplicate payment was made for the same service.
• The payment was successfully deducted but the order or service was not created due to a verified technical issue on our side.
• A service could not be initiated due to a confirmed technical or operational issue caused by Invexom.
• Any other case where Invexom, at its sole discretion, determines that a refund is appropriate.

4. Non-Refundable Cases

Refunds generally will not be provided when:

• An internship, task review, mentorship, or other program has already started or been accessed.
• Internship tasks have been submitted, reviewed, or partially reviewed.
• Learning resources or digital content have been accessed.
• An offer letter, certificate, verification, or other digital document has already been generated or issued.
• Development work for a website, application, software, ERP, or other digital service has commenced.
• A digital software, ERP, license, download, or other digital product has been delivered or made available.
• The customer changes their mind after making the payment.
• The customer is dissatisfied with their own performance, assessment result, internship outcome, or service outcome.
• The requested refund is due to a change in requirements after development or service work has commenced.

5. Refund Request Process

For eligible cases, refund requests should be submitted within 7 days of the transaction date by contacting us at:
Email: invexom@gmail.com

Please include the following details in your communication:

• Full Name
• Registered Email Address
• Transaction / Order ID
• Payment Date
• Service or product purchased
• Reason for the refund request

All requests will be reviewed and verified before a decision is made.

6. Refund Processing

If a refund is approved, it will normally be processed within 7–10 business days through the original payment method used for the transaction. The actual time taken for the amount to appear in your account may vary depending on the payment gateway, bank, or financial institution.

Refunds will not normally be provided through an alternative payment method.

7. Internship Fee Disclaimer

Invexom internships are intended for learning, practical exposure, skill development, and task-based evaluation.

8. Digital Services & Software

For website development, application development, software, ERP systems, and other digital services, refund eligibility may depend on the stage of work, delivery status, customization involved, and resources already utilized.

Once substantial development work has commenced or a digital product has been delivered, refunds may not be available.

9. Policy Changes

Invexom reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will become effective once the updated policy is published on our website.

10. Contact Us

For questions regarding cancellations or refunds, please contact:

Invexom Technologies
Email: invexom@gmail.com